Positioning and Guest Experience

| Thomas |

“Guest Experience” was the all-dominant term at SeaTrade 2019 in Miami, the leading convention for the cruise industry. In the eyes of all the experts present, a pleasant Guest Experience will be the decisive distinguishing feature and selection criterion of the guests for which ship and thus for which line they choose in the constantly […]

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Favendo connects with Airbus

| Thomas |

It is big names who work together with Favendo on the Depot research and development project funded by the Federal Ministry of Economics and Energy: Airbus Operations GmbH, Liebherr-Aerospace Lindenberg GmbH, SAP SE, Fraunhofer Gesellschaft zur Förderung der angewandten Forschung e.V., Technische Universität Hamburg, Diehl Aviation Gilching GmbH and DAKO GmbH.

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Indoor navigation for Volkswagen IT City from Favendo

| Thomas |

A few kilometres north of the VW main factory in Wolfsburg, the Volkswagen Group has set up its own office city for its IT specialists. This reduced the number of IT locations from 43 to three, explained Martin Hofmann, Chief Information Officer (CIO) of VW, at the opening. For the computer experts, travel times of […]

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Favendo takes passengers to their destination at Germany’s largest international airport

| Thomas |

Location-based services specialist Favendo has implemented a BLE sensor infrastructure in terminals one and two at Frankfurt Airport for FRAPORT AG. In addition, the company developed and provided the positioning and navigation software  for the Frankfurt Airport App.

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Five ships, 11,000 beacons and unique expert knowledge

| Thomas |

In spring 2017, the world’s largest private cruise company, MSC Cruises, presented the digital innovation program #MSCforMe at the ITB Berlin. For three years, MSC Cruises had been working with behavioral researchers, digital and technology experts to further focus on the needs of its guests using the latest consumer technology. Favendo is proud to be […]

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Six Essentials on planning indoor navigation

| Thomas |

Indoor navigation or wayfinding has indisputable advantages. From improving the visitor experience in sports venues, airports and train stations, to supporting an omnichannel approach in large shopping malls, indoor navigation provides a competitive advantage in many industries. However, the process of project planning and selecting the right technology is an intensive one, and it is […]

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Part 5: Thinking about User Experience in Buildings

| Thomas |

Perhaps some of you have stumbled across the term “user experience” in the previous part. That just shows how important it is to address this aspect of Smart Buildings and PropTech.

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Part 4: LBS and Smart Buildings

| Thomas |

In the first part of this series I wrote: “Wherever possible, decision-makers will vote with their feet and go where their needs are met”. In the future many people will benefit from location-based services without even having made a conscious decision. Simply by going to work. To the office or to the plant hall.

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Part 3: It’s even easier

| Thomas |

Just like retail customers, sports fans also have clearly defined wishes for location-based services. Some of these are extremely banal. This is the result of a survey carried out in April 2016 in which 5,000 people were interviewed who had taken part in a live event in a large stadium the previous year and who […]

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Part 2: Greed is toxic – patience pays off

| Thomas |

The second part of our current article series (here the first part) takes a close look at what can be done wrong when using location-based services in retail. Because technology is not a cure-all and not an aim in itself.

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