Link existing public information with passenger´s location-based data to optimize customer service and improve marketing success at your transportation facilities .
25% OF SMARTPHONE OWNERS USE THEIR PHONE AT LEAST OCCASIONALLY TO FIND PUBLIC TRANSIT INFORMATION.
Positioning solutions for Airports & Trainstations
With the help of the Frankfurt Airport App, over 60 million passengers and visitors to Germany’s largest commercial airport each year can now navigate comfortably and reliably through the terminals and to over 360 check-in counters. App users also benefit from additional real time location services (RTLS) such as information on arrivals and departures as well as shopping opportunities.
To positioning passengers and visitors, the complex Favendo software integrated into the APP combines and processes Beacon and GPS signals. The algorithm achieves maximum positioning accuracy with minimum hardware effort.
At the request of the airport operator, a magnetic method was used for the first time to install the sensors, which is particularly substance-friendly and guarantees easy installation and residue-free removal. The Beacon Management System was completely integrated into the existing system and enables simple monitoring, configuration and maintenance of the 2000 beacons.
In addition, the solution is multi-client capable and can therefore be opened for use by customers and partners.
You can download our detailed Case Study for Frankfurt Airport here:
Unique guest- und customer experience thanks to RTLS:
- Shorter waiting periods
- Comfortable, precise in- and outdoor navigation within the infrastructure
- Passengers receive personalized and interesting push, pull, or In-App messages
- Let your passenger know if his current location is not the departure location of a booked flight or train, and tell him or her to hurry
- On-site travel information like delays in arrival or departure, change of timetables and special offers.
- Easy sharing of information, opinions, and recommendations on social network platforms
Are you interested in more information about Favendo’s solutions?
Then we recommend you to visit our Whitepaper section:
Frequently asked Questions
How accurate is the positioning?
Beacons can guarantee an accuracy of at least three to five meters. In the vast majority of cases, however, a much more precise positioning is achieved. The accuracy depends strongly on the architectural conditions (building material, height and size of the plants, etc.) and the experience of the Beacon planners. We achieve the highest accuracy even in environments made entirely of steel.
Can I create my own routes?
You are completely free in the planning of your routes and the definition of POI (Places of Interest) and the criteria of the route. For example, you can create barrier-free routes or routes that pass certain points.
Can Favendo handle difficult environments?
We have extensive experience in a wide variety of difficult environments. We are the only supplier with a proven ability to equip complete steel cruise ships. Our installations comply with SITA standards.
Where is the data going?
We offer our solutions cloud based or on-premises. This is essential for self-sufficient solutions, e.g. on ships. All data remains on your own servers and is your responsibility. Of course, all data is available to you for analysis and integration into CRM and ERP systems.
Who already uses Favendo solutions?
We work directly or as subcontractors for many international clients. In the area of Facility Management / Smart Buildings, our software is used by established companies such as Phoenix Contact or Volkswagen as well as by newcomers such as Pinestack. Companies such as SAP, the Swiss New Voice AG or Kathrein SE belong to our worldwide network of customers and partners. MSC Cruises uses our technology on cruise ships.
Which basic conditions must be fulfilled for indoor navigation?
You need a sensor infrastructure and an app. Favendo takes care of the planning, delivery, installation and maintenance of the sensors. We use licensed BLE radio transmitters. Beacons? Yes, beacons! If required, we also have a state-of-the-art app in the program.
Is an app really necessary?
For most of our services you need an app or special wearables. We offer our software as SDK (Software Development Kit). The SDK can be integrated into your native or hybrid app by your agency. Of course, our developers support and accompany this process. If you don’t have an app, we can provide you with an app based on our white label app.
In which countries are you active?
Our solutions are used on the latest MSC Cruises ships and thus on the seven seas of the world. Nevertheless, in order to guarantee the best possible service, we prefer the European market for all other sectors.
What are the exact costs?
The costs depend on the size and structure of the buildings or rooms to be equipped and your wishes, so that no general statement can be made. Talk to us. Together we will work out your project.
Favendo is the trusted partner for superior Real Time Location Services. Our Team is committed to providing timely and cost effective solutions for cruise industry, large shopping malls, public venues, industrial surroundings and more. To offer our customers the most suitable system we partner with Quuppa and Abeeway.
Come and meet Favendo.
Send us a message via email@example.com and we will get back to you as soon as possible. Or book a consultation with our Sales Manager Harry von Stryk here: