Explore the next level of public transport.

Favendo’s RTLS for FRAPORT.

Link existing public information with passenger´s location-based data to optimize customer service and improve marketing success at your transportation facilities .

25% of smartphone owners use their phone at least occasionally to find public transit information.

Positioning solutions for Airports & Trainstations

With the help of the Frankfurt Airport App, over 60 million passengers and visitors to Germany’s largest commercial airport each year can now navigate comfortably and reliably through the terminals and to over 360 check-in counters. App users also benefit from additional real time location services (RTLS) such as information on arrivals and departures as well as shopping opportunities.

To positioning passengers and visitors, the complex Favendo software integrated into the APP combines and processes Beacon and GPS signals. The algorithm achieves maximum positioning accuracy with minimum hardware effort.

At the request of the airport operator, a magnetic method was used for the first time to install the sensors, which is particularly substance-friendly and guarantees easy installation and residue-free removal. The Beacon Management System was completely integrated into the existing system and enables simple monitoring, configuration and maintenance of the 2000 beacons.

In addition, the solution is multi-client capable and can therefore be opened for use by customers and partners.

Unique guest- und customer experience thanks to RTLS:

  • Shorter waiting periods
  • Comfortable, precise in- and outdoor navigation within the infrastructure

  • Passengers receive personalized and interesting push, pull, or In-App messages

  • Let your passenger know if his current location is not the departure location of a booked flight or train, and tell him or her to hurry

  • On-site travel information like delays in arrival or departure, change of timetables and special offers.

  • Easy sharing of information, opinions, and recommendations on social network platforms

Frequently asked questions.

Where's the data going?

We offer our solutions on premises. This is essential for self-sufficient solutions on ships. All data remains on your own servers and is your accountability. However, all data is of course ready for analysis and integration into CRM and ERP systems.

Does your solution meet SITA standards?

Yes.

How accurate is the positioning?

With beacons you can currently achieve an accuracy of at least three to five meters, which is completely sufficient for the services we offer. The accuracy depends strongly on the architectural conditions (building material, height and size of the facilities, etc.) and the experience of the beacon planners. We achieve the highest level of accuracy even in completely steel environments.

Are you only active at airports?

No, of course not. In the public transport/traffic junction segment, we also have installations at railway stations. We also have customers in retail, in the tourism/cruise industry and smart building/facility management sectors, as well as in stadiums and multifunctional arenas. Feel free to ask us for further references.

Do we need any hardware?

You need a sensor infrastructure and WLAN. Favendo takes care of the planning, distribution, installation and maintenance of the sensors. We use licensed BLE radio transmitters. Beacons? Yes, beacons. On request, we can provide partners for WLAN installation. Our Beacons meet IP 65, UL 94, Flame resistance: Safe – V0 flammability class.

Do I need an app?

For most of our services you need an app or special wearables. We provide our software as SDK (Software Development Kit). The SDK can be integrated into your app by your agency. Of course, our developers support and accompany this process.

Be part of our worldwide network of customers and partners.

Favendo is the trusted partner for superior location-based services. Our Team is commited to providing timely and cost effective solutions for cruise industry, large shopping malls, sports facilities and facility management.

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