Wayfinding by Favendo




Wayfinding by Favendo:

Wayfinding means guiding visitors, guests and employees comfortably through large shopping centres, sports facilities, airports or railway stations and even on cruise ships with the help of a smart device. The route to the desired point is displayed on a map on the user’s mobile phone or tablet or the route is announced by the output device.

 See here how DEL-Club Adler Mannheim uses our indoor navigation in the SAP Arena.

Depending on the technology used, a positioning accuracy of less than 50cm (<20 inches) can be achieved. Our technology is in daily use on over 1.5 million square meters of sales area.




What technology do we use?

We specialise in positioning and navigation via beacon and lighting technology. Depending on the industry and field of application, we use different technologies or a combination of several technologies. Because every technology for indoor navigation has its specific advantages and disadvantages. A detailed overview of the technologies can be found in our free whitepaper.

Do I need an app?

Yes, you need an app. If you already have an app, all services can be integrated quickly and easily via SDK and used by your customers immediately after an update. An SDK (Software Development Kit) is a ready-made program code that can be integrated into your existing app. If you don’t have an app yet, we can provide you with a state-of-the-art application for Android and iOS based on our white label app in no time.

Which added values does indoor navigation offer?

Wayfinding helps your customers, employees and external visitors, such as suppliers or service teams, to quickly find their way around large building complexes. However, wayfinding offers you many other advantages:

You receive analytically prepared real-time data on visitor numbers, flows & length of stay, because you can track every step of your visitors. Therefore, with this detailed insight into customer behavior, you can demonstrably increase the effect of marketing measures at the POS and effectively optimize your space management. In combination with location-based services such as proximity marketing, you can implement a direct and highly effective customer approach. Contact our sales team for reference numbers.

Here you will find an overview of different industries and the specific areas of application and advantages:

Favendo indoornavigation Retail




Favendo indoornavigation Transportwesen Verkehrswesen









What does it cost?

The costs depend on the size of the building or ship, the number of rooms and the general architectural conditions, so that no general statement can be made. Please contact us about your project.



Numerous technologies compete for supremacy

While the current satellite navigation systems for outdoor use usually consist of a GPS receiver combined with electronically stored or online available maps, a large number of technologies and systems in different combinations currently compete for supremacy in the field of wayfinding.

Beacons are ideal

Beacons are signal transmitters that send signals at short intervals and use the Bluetooth Low Energy (BLE) radio standard to transmit these signals. Their range is between 30 and 100 meters, ideal for functioning wayfinding. We develop and produce our beacons in Germany. Our products and solutions therefore comply with the strictest German data protection and security guidelines and the international SITA standard.

Favendo Beacons Blackwell

Due to the specific disadvantages of competing technologies and systems, however, it can be assumed that Beacon technology will continue to establish itself as the standard for wayfinding, as it is capable of conveying a user experience like an indoor GPS. The end user needs a smart device with the corresponding application and activated Bluetooth within a beacon infrastructure.

In Germany, three quarters of people over the age of 14 (76 percent) already use a smartphone. This means that the
the majority of potential users already have one of the components required for indoor navigation and even use it very frequently.


Visual Light Communication

Lighting technology/Visual Light Communication (VLC) and the indoor positioning system (IPS) based on it allow even more precise positioning and navigation. The positioning accuracy is approx. 30 centimetres and meets the requirements of product-specific navigation in food retailing. This accuracy is purchased with the disadvantage that the smartphone must always have “visual contact” with the light source. By combining this with Beacon technology, this disadvantage can be eliminated and the positioning accuracy can be maintained. Together with Philips Lighting, we have successfully implemented this combination in Germany. In many areas and industries, however, such high accuracy is not necessary.

Wayfinding and indoor navigation for shops, stores, malls etc. with VLC



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